Client: Since the people we worked with before couldn’t deliver to us on time, everything became delayed. It has cost us a lot of money.
ME: I understand - I’ll get everything running ASAP.
CLIENT: Since we are running so late - and not making the money we should be making - it wouldn’t hurt to lower your price to make up for it.
ME: What? No.
CLIENT: But it’s been delayed, so it’s only fair that whoever is in charge of fixing it now make up for it. I am losing money. I should get some kind of compensation.
ME: We had nothing to do with the delay caused by those you chose to work with before. You can take up the issue of compensation with them.
CLIENT:
ME: You will be billed for the work we do, it’s as simple as that.
I hate the blame game.